WEBSITE AND APPLICATIONS TERMS OF USE

This page sets out the terms and conditions of ITALIAN PIZZAS (our website terms) on which we, italianpizzas.co.uk Ltd italianpizzas provide access to our website www.italianpizzas.co.uk and any italianpizzas mobile application through which you order products (together, "the Website"). Before ordering anything through our website please read our terms and conditions carefully. With the passage of time we deserves the right to change our website terms and conditions according to any changes in our policy. This is our responsibility to inform our customers about all new changes. We advise you to print a copy of these Website Terms for future reference. These Website Terms are only in the English language. Use of your personal information submitted via the Website is governed by our Privacy Policy and Cookies Policy. To avoid problems we suggest you to note the references to "Website" in these Website Terms include any current or future version of our website https://www.italianpizzas.co.uk and our mobile application through which you access and use our Website, in each case whether accessed through any current or future platform or device (including without limitation any mobile website, mobile application, affiliate website or related website for accessing and using our Website that may be developed from time to time).

Once you read all our terms and conditions, if you agree with all conditions then accept website terms. If you do not accept these terms than you should exit immediately, and you will not be able to order any products through the Website.

TERMS AND CONDITIONS OF USE AND SALE

INTRODUCTION AND OUR ROLE

• Company details: italianpizzas Ltd is a company registered in UK, Registration No: Nym. 000000 Whose registered office is at "italianpizzas " 1 Grand Parade, High Street, Crawley Post code : RH10 1BU
• VAT number: Our VAT number is 000000
• Product Orders: we offer you a way to communicate your orders for products to delivery or takeaway restaurants displayed on the Website. Once you place an order with us the legal contract for the supply and purchase of products is between you and restaurant, we will conclude the sale of Products on behalf of, and agent for, the Restaurants in all cases.

WEBSITE ACCESS AND TERMS

• ESS AND TERMS Website access: Our website gives you access to some areas without placing an order, most areas of the website are open to everyone.
• Acceptance of terms: If you want to place an order then you must read out terms after reading it accept it then you will get the access to place an order. If you do not accept our website terms you should leave immediately, and you will not be able to order any Products through the Website.
• Revision of terms: Every time when you visit to our website please revise our terms and conditions again so will never miss our updated terms because they are binding on you. You will be subject to the policies and terms and conditions in force at the time that you place an Order through us.
• Responsibility: You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your Internet connection are aware of these Website Terms and that they comply with them.

Your Status

• Capacity and age: By placing an Order through the Website, you warrant that you are not harmful and at least 18 years old.
• You acknowledge and agree: If you are allergic to any kind of food product you will inform the restaurant before placing an order.

HOW TO MAKE AN ORDER AND HOW IT IS PROCESSED

• Compiling your Order: When you visit to our website and check all the menu items, when you are ready to place an order then click on the proceed button (place my order), before moving to the last step check again all given information and food items when you are sure the place your order.
• Amending or cancelling your Order: Once you place your order and payment has been authorised, you will not allowed to change or cancel your order, nor will you be entitled to a refund. If you wish to change or cancel your Order, you may contact our Customer Care team and they will attempt to contact the Restaurant in order to communicate your requests. However, there is no guarantee that we will be able to reach the Restaurant or that the Restaurant will agree to your requests as they may have already started processing your Order.
• Payment authorisation: When your payment is not authorised your Order will not be processed or communicated.
• Processing your Order and Restaurant rejections: On receipt of your Order, we will notify you through your given email address that your order has been received and is being processed. Please note if your order has been rejected or not fulfil by the restaurant we will inform you through your email address with the valid reason, restaurant will only rejects your order if you do not accept our terms and conditions policy or anything which is against our legal terms.
• Delivery of your Order: Estimated times for deliveries and collections are provided in the website but still we are not guarantee that orders will be delivered within the estimated times.

PRICE AND PAYMENT

• VAT and delivery costs: Our prices is mention on the website. These prices include VAT but may exclude delivery costs and any administration or service charge imposed by the Restaurant. These will be added to the total amount due where applicable.
• Incorrect pricing: Our website contains a large number of menu so it is possible that some prices in the menu are not correct, we will normally contact you before the relevant Order is dispatched. In such cases we will not be under any obligation to ensure that the Order is provided to you at the incorrect lower price or to compensate you in respect of incorrect pricing.
• Payment methods: Payment for Orders must be made by an accepted credit or debit card through the Website or in cash to the Restaurant at the point of delivery to, or collection by, you.
• Card payments: If you pay by credit or debit card, you may be required to show the card to the Restaurant at the time of delivery or collection as proof of identification and so that they can check that the card corresponds with the receipt data for the Order. Please note that from time to time there may be delays with the processing of card payments and transactions; this may result in payments taking up to sixty (60) days to be deducted from your bank account or charged to your credit or debit card.
• Add discount vouchers: We will offer discounts on special occasions, if you want to apply discount offer to your order you must add voucher code recognised by the Website.
• Rejected Orders: If in any condition your order is cancel while you are paying through your credit or debit card and your payment has been authorised but your order is cancelled for any other reason your bank or card issuer will not transfer the funds for the Order to us, and will instead release the relevant amount back into your available balance. However, this may take between 3 to 5 working days. But restaurant will NOT be responsible to this delay by your bank or card issuer in the release of funds back into your account.

CUSTOMER CARE

• General: Customer care is our first priority, therefor our Customer Care team will try to assist you where possible if you have any problems with your Order. You can contact our Customer Care team or by calling the telephone number shown on the Website.
• Questions about your Order: If your Order is taking longer than expected or you have any other problems with your Order, you can contact our Customer Care Team for details.
• Changing or cancelling your Order: If you want to change or cancel you order after it has been submitted and payment has been authorised, you may contact our customer care team they will inform you about all the information and help.
• Offer location services if you decide to share your geo-location.
• Complaints or feedback: If you are not satisfied with our service and quality of food then please inform us and give your honest feedback in the form of ratings and reviews. This will help us to make better changes to our quality and services.
• Compensation: If you are dissatisfied with the quality of any Products or the service provided by a Restaurant and wish to seek a refund then contact directly to the restaurant or customer care team.

LICENCE

• Terms of permitted use: You must not misuse the website (hacking or scraping). Otherwise we will take a legal action against any misuse of website. Please note if customer disobey rules and regulation of our website, or any misuse of website, legal action should be taken.

WEBSITE ACCESS

• Website availability: While we try to ensure the Website is normally available twenty four (24) hours a day, we do not undertake any obligation to do so, and we will not be liable to you if the Website is unavailable at any time or for any period.
• Suspension of access: Access to the Website may be suspended temporarily at any time and without notice.
• Information security: The transmission of information via the Internet is not completely secure. Although we take the steps required by law to protect your information.

REMOVAL OF REVIEWS

• Removal of Reviews: Any reviews given by customers will be shown on website, but we have the rights to check the content if any abusive words found then the website will report you comment and remove it.
• Use of Reviews: The reviews and other visitor material contained on the Website are for information purposes only, it help us to improve our service and quality.
• Images: Any images of food displayed on the Website are provided as a design feature of the Website only.

LINKS TO AND FROM OTHER WEBSITES

• Third party websites: Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. We have not reviewed and do not control any of these third party websites (and are not responsible for these websites or their content or availability). You do so entirely at your own risk.

DISCLAIMERS

• The foregoing disclaimers do not affect your statutory rights against any Restaurant.
• Exclusion of terms: We provide you with access to and use of the Website on the basis that to the maximum extent permitted by law, we exclude all representations, warranties, conditions, undertakings and other terms in relation to the Website and your use of it.

TERMINATION

• Grounds for termination: In case of any termination and suspension depends on your use of the website, if we found anything against our terms we will inform you through your email address and give you the valid reason for terminating your account.
• Obligations upon termination: Upon termination or suspension you must immediately destroy any downloaded or printed extracts from the Website.

ADDITIONAL TERMS

• Other terms: For additional terms you can also review our cookies policy for more information regarding how and why we use cookies to improve the quality of the Website and your use of it.